FAQs
How long do deliveries take?
According to SF Express, for standard domestic and international shipments, delivery times are typically 3-5 business days. For self-pickup points, packages are usually ready the next day after ordering.
Can I return or exchange a product?
Returns or exchanges are only accepted when the product has significant defects or quality issues. Buyers must contact customer service within 3 calendar days of receipt with a video proof. The product must be returned in original packaging at the buyer’s expense.
For details, please refer to Return Exchange Policy
What payment methods are supported?
Payments can be made using Credit Card, Bank Transfer, PayMe, and/or Alipay. Failed payments will result in rejection of the order.